Legal information
Privacy Policy
How we handle the personal data of those who visit the site and book a tour: what information we collect, why, for how long and what rights you can exercise.
Privacy Policy
The Minerva Charter site is owned by Minerva Charter, the data controller of your personal data.
We have adopted this privacy policy, which determines the processing of the information collected by Minerva Charter, as well as the reasons for collecting certain personal data relating to you. Therefore, you must read this privacy policy before using the Minerva Charter site.
We process your personal data and guarantee its confidentiality and security.
Personal information collected:
When you visit Minerva Charter, we automatically collect certain information about the device, including information about the web browser, IP address, time zone and cookies installed on the device. Furthermore, while browsing the site, we collect information about the web pages or products viewed, websites or search terms referring to the site and how you interact with the site. We refer to such automatically collected information as “device information”. Furthermore, we may collect personal data that you provide to us (including without limitation name, surname, address, payment information, etc.) during registration in order to fulfil the agreement.
Why do we process the data?
The security of customer data is a priority for us, so we process only the user data strictly necessary to manage the site. The information collected automatically is used only to identify potential cases of abuse and to establish statistics on site usage. This statistical information is not aggregated in such a way as to identify a specific user of the system.
You are allowed to visit the site without revealing information through which you could be personally identified. If, however, you wish to use some of the site's functions, or wish to receive newsletters or provide other details by filling in a form, you may need to provide us with personal data such as email, name, surname, city of residence, organisation and telephone number. You may choose not to provide personal data, but in that case you will not be able to use some of the site's functions. For example, you will not be able to receive our newsletter or contact us directly from the site. Users who do not know which information is mandatory can contact us at minervacharter@gmail.com.
Your rights:
If you are a resident of the European Union, you have the following rights regarding personal data:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restriction of processing.
- The right to data portability.
- The right to object.
- The right in relation to automated decision-making and profiling.
To exercise these rights, please contact us using the contact information below.
Furthermore, if you are a resident of the European Union, we process your information in order to enter into contracts with you (for example, in the case of an order through the site), or otherwise fulfil our legitimate business interests indicated above. Also, note that information may be transferred outside Europe, including to Canada and the United States.
Links to other sites:
Our site may contain links to other sites not managed or controlled by us. Note that we are not responsible for the privacy practices of other sites or third parties. We invite you to be careful if you leave the site and to read the privacy statements of any site that may collect personal information.
Information security:
We protect the information provided on controlled computer servers, a secure environment protected from unauthorised access, use or disclosure. We adopt reasonable physical, technical and administrative protection systems to protect against unauthorised access, use, modification and disclosure of the personal information in our possession. Nevertheless, no transmission of data via the Internet or a wireless network can be completely guaranteed as secure.
Legal notice:
We will disclose information collected, used or received if required or permitted by law, such as to comply with court orders or similar legal procedures, as well as in the event that we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to government requests.
Contact information:
For any matter related to individual rights or personal information, you can send an email to minervacharter@gmail.com.

